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Complaint 1 - derogatory reference to living person (Michael Jackson joke)

The first stage of the BBC complaints process is to register the complaint with the Information Unit. The Information Unit records the complaint and gives the BBC's official line.

My first complaint concerned the joke about Michael Jackson in the episode "The End of the World":



1 June 2005
Dear Sirs

I would like to register a complaint about content in the new series of Dr Who...

"Michael Jackson"
One of the characters in the show was a "skin lady" who had undergone so much plastic surgery that she had been reduced to a wafer thin piece of skin. At one point, Rose says, "I'm going to speak to Michael Jackson". I object to the overt reference to Mr Jackson which I regard as inappropriate. I accept that the mention was a reference to his surgery and not to the alleged paedophilia but, regardless of the context, I do not think the programme should be used to make derogatory references about named individuals.



The Information Unit replied on 28 July 2005; here is a direct scan of their letter:

 

This complaint was submitted to the Editorial Complaints Unit. The ECU represents the second stage of the BBC's three-stage complaints process, and is intended to adjudicate independently:


18 October 2005
Dear Sirs

One of the fictional characters in the programme was a "skin woman" who had undergone so much plastic surgery that she had been reduced to a wafer thin piece of skin. At one point, Rose says, "I'm going to speak to Michael Jackson". I object to the reference to Mr Jackson. It was apparent from the episode that the writer wanted to make a statement about vanity and wealth, leading to plastic surgery beyond all reason. Debts not withstanding, Michael Jackson would appear to be a natural target. Regardless of the context, however, I do not believe the programme should be used to make derogatory references about named individuals.

I have two specific objections:

» Let us assume that Mr Jackson's keenness for plastic surgery does arise from vanity. Let us assume also that such vanity is a 'bad thing', even though it is not illegal in Mr Jackson's country. I object because I see no reason why Mr Jackson's personal failings, as perceived by BBC staff, should entitle BBC staff to cast stones.
» Second, we cannot be sure that Mr Jackson's surgery is the result of vanity. The long-term damage done to Mr Jackson's face, combined with his extreme and eccentric behaviour, lends itself to the suggestion that he may be mentally ill. In this context, the quip reminds me of bullying at school when children are ridiculed because they are fat, and told that the bullying is their fault - because they are fat.

I do not accept the explanation given by Mr Briggs that the reference to Mr Jackson was to assist audience identification. That purpose was achieved by the Skin Woman herself. The reference to Mr Jackson was unnecessary and seemed included only to satisfy a need of the writers to express themselves. I felt the reference went way beyond what was reasonable or appropriate.


Here is the ECU's response, dated 28 July 2005:
 

  This complaint was appealed to the Board of Governors on 18 May 2006.

Click to go to Complaint 2.